The new generation of Intelligent Hotel refers to integrating modern computer technology, communication technology, control technology, etc., and is committed to providing high-quality service experience, reducing the cost of human and energy consumption, improving information experience through intelligent facilities, creating a humanized environment, forming a reasonable investment, safety and energy saving, efficient and comfortable Hotel and intelligent hotel.
Intelligent hotels should have the following characteristics:
High integration of subsystems
The hotel needs a unified management system. Each subsystem not only realizes a single function, but also has a complete intelligent control unit with data interface to achieve the purpose of control and control. If the intrusion detector detects the external intrusion information, it will automatically be transmitted to the general control room through the interface, the control system operates through the interface, the monitoring camera is aimed at the alarm area for monitoring and recording, and the access control system will close the entrance and exit around the alarm area, and other relevant departments shall immediately make relevant operations.
The linkage of cross subsystem combines all kinds of equipment or subsystems which are independent to form a unified large system, and establishes linkage relationship between information points and control points of different subsystems. This control process of cross subsystem fully plays the function of each equipment or subsystem, further ensures the safe, stable and efficient operation of various facilities, and improves the management level and quality of the hotel. For example, the linkage between bas and automatic fire alarm and safety prevention system, the linkage between the safety prevention system and the city 110 alarm command center, the linkage between public broadcasting and fire control system, etc.
Can provide personalized service
One innovation breakthrough of contemporary service industry is to realize "personalized service": for example, through network technology, the conference room of the hotel can translate the same voice and voice across the world; based on the accumulation and establishment of customer management, the "information base of permanent guests" records the personal happiness of each guest, and the room intelligent control system will provide the guest with exclusive service according to the information in the database; new call The wake-up system will automatically open curtains or enhance the lights in the room half an hour before the wake-up time set by the guest; keyless door lock system will identify the guest with fingerprint or retina; virtual reality windows provide the scenery outside the window selected by the guests themselves; the automatic sensing system can automatically sense the light, TV brightness, sound volume and indoor temperature, and bathroom water temperature, etc According to the preferences of each guest, the intelligent technology is also used in boutique hotels, such as the intelligent control system of iPad in the hotel room, the full intelligent control bathroom and other high-tech intelligent systems, so as to create a unique living experience for the guests.
Network Hotel mode
On the one hand, the hotel can use the e-commerce platform to allow travel organizations, Conference teams and retail guests to directly access the global hotel branch system by using computer, and obtain the detailed information of a hotel, including the rental status of the hotel, and can accept the reservation and Confirmation immediately.
On the other hand, the hotel can get more customers' interests and preferences from the online information platform, re integrate hotel products according to the individual needs of the guests, optimize the customer service and hotel management comprehensively, and continuously improve the satisfaction of the guests to the hotel service.
In daily maintenance, the hotel has a large amount of purchase and difficult to control the cost. Through the Internet electronic ordering system, the data can be input into the computer, and the data can be transmitted to the dealer through network connection immediately, so as to control the cost in time and improve the efficiency.
Zhuohao intelligent electrical professional intelligent hotel design scheme can match the design of 1 to 1 according to the needs of customers. It has more than 9000 smart hotel cases in China. We uphold the first tenet of "customer satisfaction", continuously research and development, and strive to improve the perfect service for the intelligent hotel.
